Refund Policy
Effective Date: November 6, 2026
Company: GBFS Holding, SAS, registered with the Rennes Trade and Companies Register (RCS) under number 999 449 796
This policy explains when GBFS Holding, which operates rankpeak, refunds a payment. It is part of our Terms of Service. rankpeak starts working as soon as you subscribe: it researches keywords, writes and publishes articles and, on paid plans, places backlinks. For that reason, payments are not refundable except as described below or where the law requires it.
1. Your first payment: 48 hours
If it is your first subscription payment, you can ask for a full refund within 48 hours of that payment, without giving a reason. This applies once per customer, organization or household, and to the first payment only.
2. Up to 7 days, case by case
Between 48 hours and 7 days after your first payment, we may refund it in full or in part. We look at whether rankpeak worked for your website as described, whether you gave our support a chance to fix a problem, and how much of the service was used (articles written, backlinks placed). After 7 days, no discretionary refund is available.
3. Renewals and cancellation
Subscriptions renew automatically at the end of each billing period. You can cancel at any time from Settings → Billing; the cancellation takes effect at the end of the period already paid, and you keep access until then. Renewal payments are not refunded, and neither are the remaining days when you cancel, move to a smaller plan or remove an add-on during a period.
Cancelling during the free trial ends it immediately, and nothing is charged.
4. Refunds we always make
Whatever the timing, we refund a payment that was charged in error, charged twice, made without your authorization, or that does not match the price shown when you bought. We also refund when the service was unavailable for a long period for reasons within our control and we could not fix it after you told us.
5. Articles from a refunded period
Articles and images are delivered as soon as they are written. When a subscription payment is refunded, the articles written during that period must be unpublished from your sites within 7 days, and your licence to use them ends. Backlinks already placed on other sites cannot be recalled and are not refunded.
6. Add-ons, credits and one-time purchases
Add-ons, AI credit packs and one-time purchases such as the domain boost are not refundable once any part of them has been used. A one-time purchase that is entirely unused can be refunded if you ask within 48 hours of paying. Unused credits have no cash value.
7. Consumers in the EU, EEA and UK
rankpeak is made for businesses. If you nevertheless subscribe as a consumer living in the European Union, the European Economic Area or the United Kingdom, you may have a legal right to withdraw within 14 days. Because the service starts immediately at your request, you may have to pay for the part already provided when you withdraw, and the right ends once the service has been fully provided. Nothing in this policy limits rights you have under the law of your country.
8. How to ask for a refund
Email clara.bennett.growth@gmail.com from the address on your account, with the date and amount of the payment and the reason for your request. We reply within one business day. Approved refunds go back to the original payment method within 10 business days, in the currency of the original charge. Please write to us before disputing a charge with your bank: it is usually settled within a day.
9. Changes and governing law
We may update this policy; material changes are announced at least 30 days before they apply and do not affect requests already made. This policy is governed by French law, and the courts of Rennes, France, have jurisdiction, without prejudice to the mandatory consumer rules of your country.